Job Description

Do you have passion and drive for helping others to be their best version and want to work for a company that makes a difference in thousands of peoples’ lives every year, we are looking for you! 

At European Wax Center, we are committed to the growth and well-being of our associates. Our leadership team is expanding and we are looking for our next Center Manager to develop and bring along on our journey.

We value investing in team development and provide our Center Managers with a structured roadmap to allow their strengths to shine.

A successful leader with our company believes that great leaders work for their people. We take pride in caring about each other and provide the toolbox to success. Our Center Managers drive the sales strategy by hiring, training, and coaching the team daily to deliver an exceptional experience to every guest.

Benefits and Perks working with us:

• Competitive pay $53k-$65k inclusive of bonus and commission incentives rewarding you for your hard work!
• Health, Dental, and Vision insurance.
• 401(K) Retirement Program with employer match.
• Life insurance.
• Paid time off to enjoy the things you love to do!
• Personal and professional development, including individualized coaching.
• Monthly team-building activities.
• Complimentary & discounted waxing services.
• Discount on retail products.
• Cell phone allowance.

Qualifications:

• At least 3 years of proven Management and Leadership experience in a service, retail, or beauty industry environment leading a team of 5+ employees is required.
• College degree or equivalent experience in a related field.
• Demonstrated sales experience in a commission-based setting.
• Demonstrated problem-solving skills with the ability to identify root causes and proposed solutions.
• The ability to motivate, inspire, coach and lead by example.
• Strong organizational, task management, and delegation skills.
• Effective interpersonal and communication skills (written and verbal).
• Knowledge of Microsoft Office and/or Google Suite and experience with POS.

Responsibilities:

• Hire, train, and supervise employees like Guest Service Associates (our front-of-house team) and Wax Specialists in customer service, sales, and quality of service.
• Meet sales goals by training, motivating, mentoring, and providing feedback to the team through daily coaching.
• Develop and foster an inspiring high-performance culture where people love coming to work.
• Build the business through effective scheduling and by spearheading our retention strategy to exceed our guests’ expectations. 
• Proactively de-escalate any unsatisfied issues and train the team on opportunities.
• Assess business analytics and drive key performance metrics through action planning and leveraging team strengths. 
• Complete administrative tasks such as payroll and inventory in a timely manner and ensure compliance with policies and procedures.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Maintain outstanding cleanliness and visual merchandising standards.
• Additional management duties as needed.

If you are ready to begin your leadership journey to help people feel confident and successful, we can’t wait to meet you! Are you ready to apply?

Our one-of-a-kind hiring process:

• You read this job ad and get inspired!
• It piques your interest, and you immediately apply.
• You showcase your experience and why you would make a great fit during a screening or interview.
• Our interview process includes a 2nd interview and a leadership personality assessment you’ll love!
• If you are a great match, once hired you’ll meet the rest of our team and begin our structured training process.

European Wax Center began as a family-owned business with one mission: to help people reveal their most confident selves. Since 2004, we’ve built over 1000 centers nationwide through an obsession with excellence — from our proprietary Comfort Wax® to the most professionally trained estheticians in the industry.
Our Austin locations are among the top-performing centers in the region, known for developing leaders, driving results, and delivering exceptional guest experiences.

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