Job Description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$59,051.20 - $106,308.80

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .

Schedule Details:

Holidays - No More Than Every Third Holiday, Monday through Friday, On Call - Required

Scheduled Hours:

8a-430p

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

20

Cost Center:

10030 - 4400 Social Services

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Lead Child & Family Services Clinician will provide quality clinical treatment to clients as assigned by the Intake Coordinator and/or the Department Director. Provide individual, group, and family therapy to clients of varied ages seeking treatment. Complete all documentation and paperwork specific to each department and in compliance with hospital requirements, DMH, The Joint Commission, and insurance regulations. Responsible for managing caseload through consultations, collateral contact, and following up with the client on missed appointments. Maintain Productivity Benchmarks, current level of professional licensure, & CAQH credentialing.


The Lead Child & Family Services clinician will also be responsible for some administrative oversight of the child & family services team, including regular case consultation, complaint resolution, caseload and productivity oversight of other clinicians on the team, payroll and other duties as assigned.

I. Major Responsibilities:
1. Salaried clinicians are expected to work a specific number of hours per week which is comprised of clinical hours (billable activity), administrative time (treatment notes, meetings, supervision, etc.), education and training, and program operations. Attendance at staff meetings, supervisions, and the Quarterly All Staff meeting is required.
2. Salaried staff are expected to meet productivity benchmarks and to also contribute to program development; represent the program/hospital at internal and external meetings; help to coordinate certain specialized groups, programs, or activities; and to develop new clinical or didactic skills to enhance treatment or increase staff knowledge.
3. Electronic Medical Record will remain up-to-date, complete, professionally written, and in compliance with regulatory agencies.
4. Contribute to the creation of a professional treatment setting by always showing respect for clients, co-workers, the institution, and being part of developing an atmosphere without gossip and prejudice.
5. Continually seek out information and develop professional skills to work with a broad range of disorders, and expand and share knowledge of resources.
6. Each staff member will share responsibility to ensure that program needs are met. This includes working on-site at least one evening per week and having a presence in the office during assigned hours. This may include covering groups/clients when another clinician is out, and handling clients who walk-in for treatment.
7. The Director approves all changes in staff schedules; including work done at home, and adjusting schedules to meet client needs.
8. Only assignments assessed to be well beyond the normal responsibilities of a staff person within the scheduled work-week may result in the specific reduction of total available time which will, in turn, reduce productivity obligations for that individual during that period. Productivity time is earned only through billable clinical service hours.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Graduation and training from an accredited graduate program with a current unrestricted licensure by the Massachusetts Board of Registration: MA/MSW, PhD (L.I.C.S.W/L.M.H.C/L.M.F.T.).

Experience/Skills:
Required:
1. 2 years of experience working with mental health and substance abuse disorders in a clinical setting.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

On-the-job time is spent in the following physical activities:
Walk - 1/3
Sit - 2/3
Talk or hear - 2/3
Uses hands to finger, handle or feel - 2/3

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Job Tags

Part time, Work at office, Immediate start, Work from home, Relocation package, Monday to Friday, Shift work, Afternoon shift

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